Introduction
Motionwell Automation Pte. Ltd. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect and use information when you visit our website.
Information We Collect
| Category | Examples |
|---|---|
| Contact information | Name, email address, phone number when you contact us |
| Business enquiry information | Company name, project description and files you choose to upload, such as drawings or sample photographs |
| Technical data | IP address, browser type, device information |
| Usage data | Pages visited, time spent, referral source |
How We Use Information
| Purpose | Description |
|---|---|
| Respond to enquiries | Reply to messages and business requests |
| Assess project requirements | Review the project details and uploaded files provided with your enquiry |
| Improve services | Analyse usage patterns to improve the website experience |
| Communications | Send relevant information when you have provided consent |
| Legal obligations | Comply with applicable laws and regulatory requirements |
Website Analytics
We use Google Analytics and Microsoft Clarity to understand how visitors use this website and improve its content and navigation. Clarity records interactions such as page visits, clicks and scrolling, and presents them as heatmaps and session replays. It uses cookies and similar technologies, subject to its consent settings, and shares usage data with Microsoft. Customer-entered form content is masked in Clarity recordings; we do not send enquiry details as custom analytics events.
When you submit an enquiry, we also save its source, the pages visited and form interaction states, together with available anonymous analytics session references. This helps us connect enquiries with the website content that led to them. Interaction states do not include unsubmitted field text.
For details of how Microsoft collects and uses this data, see the Microsoft Privacy Statement.
Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure.
Your Rights
| Right | What it means |
|---|---|
| Access | Request access to your personal data |
| Correction | Request correction of inaccurate data |
| Deletion | Request deletion of your data where applicable |
| Withdraw consent | Withdraw consent at any time where processing is based on consent |
Contact
For privacy-related questions, contact us at: info@motionwell.com.sg
Updates
We may update this policy periodically. Last updated: September 2026.